Help Center

New to the Discord? The three lanes, how an alert is structured, and where everything lives.

A quick map of the premium channels — alerts, session recordings, chat, and more.

How membership works, what you get, and how billing is handled.

Change plans yourself from the membership page. Nothing is charged on the day you switch, and you can undo it.

How to cancel, what happens to your access and your Discord role, and how to come back later.

Where to find your recorded sessions and any courses you've bought.

Your course is tied to the email you bought with — a one-time purchase you watch from your account, on any device.

Usually nothing is wrong. Discord is just hiding the channels. Here's how to sort it out fast.

Discord hides most channels when you join. Turning on Show All Channels brings your premium ones back.

Scammers copy Saira's name and photo and message new members within minutes. Here is how to spot them and lock them out.

How the emailed sign-in link works, how long it lasts, and what to do if it doesn't arrive.

How passwordless sign-in works, connecting Discord, and managing or cancelling your membership.

How to update the card we charge, and why the email you sign in with is now fixed.

Put your own numbers against any alert and see what each outcome would mean in dollars.