Signing in (no password needed)

There's no password.

Signing in

1. Go to the sign-in page and type your email address.
2. Click Email me a sign-in link.
3. Open the email from SheCanInvest, subject Your sign-in link for SheCanInvest, and tap Sign me in.

You land on your account, and that device stays signed in for about a month before it asks you again.

If the button doesn't work in your email app, copy the plain web address printed underneath it into your browser instead.

The link lasts 15 minutes, sometimes less

Each link expires 15 minutes after you ask for it, and sometimes sooner: many mail services open every link on delivery to check it's safe, and that first open starts a shorter clock of about 10 minutes. So a link can already be dead when you tap it, even if it arrived moments ago.

Either way you get a page saying the link expired. Go back to the sign-in page, ask for a fresh one, and use it straight away. If you requested more than one, use the newest email.

If the email doesn't arrive

Work through these in order:

• Give it a minute. It's usually seconds, but mail can be slow.
• Check spam or junk. Search your whole mailbox for support@shecaninvest.com. Adding that address to your contacts stops it happening again.
• Check the address you typed. The link goes to exactly what you entered, so one wrong letter sends it somewhere else.
• Slow down if you tried several times. Ask for a run of links quickly and new ones pause for about an hour. The page tells you when that has happened.

Still nothing? Email support@shecaninvest.com and tell us the address you're trying to use.

Your sign-in address holds your access

Your membership, your recorded sessions, and any course you've bought all sit with one email address: the one you sign in with.

• Your account page shows which address you're signed in as, right under the heading. If your membership or a course seems to be missing, read that line first.
• Any address can request a link. Sign in with one you've never bought under and you'll get a working link and an account reading Not a member yet. Sign out and sign back in with the address you paid with.
• What you buy goes to your sign-in address. You'll see it on the payment page, with no box to edit.

If you already bought under a different address than you sign in with, don't buy again. Email support@shecaninvest.com and we'll join the two together.

Changing the email you sign in with

There's no way to do this yourself, on purpose, because it's the address that holds your access. Email support@shecaninvest.com from an address we recognize and tell us the new one. We move everything across, courses included, and your old sign-in links stop working straight away.

If you also want receipts going to the new address, say so in the same email.

If you get signed out

Usually about a month has passed, or you signed out yourself. Joining two addresses together or changing your sign-in email also signs you out on every device. One fresh link puts you back.