Your account, sign-in, and billing
Billed through Stan? If your account says "billed through Stan", cancelling and card changes happen in your Stan account, not here. Anything you can't sort out, email support@shecaninvest.com.
Signing in
There are no passwords. Enter your email on the sign-in page and we email you a secure link. Use the same email you paid with, because that is what your access is tied to.
If the link doesn't arrive: Signing in (no password needed).
Connecting Discord
Connect from the thank-you page right after checkout, or any time from your account. That puts you in the server with the members-only channels unlocked.
Switched to a different Discord account? Email support.
Managing your membership
From your account, Manage membership opens the billing portal, where you can update your card or cancel.
Cancelling keeps your access until the end of the period you have already paid for, and you can rejoin any time. We don't offer refunds.
Your email address is the one thing the portal can't change. To change the email you sign in with, or the one your receipts go to, email support@shecaninvest.com and we'll move it. Your courses move with it. Full details: Changing your card or billing details.
Switching plans
Click the plan you want on the membership page. You'll see a confirmation before anything is charged, and your current plan runs to the end of what you've paid for before the new one starts. Step by step: Switching between monthly, 3-month and annual.
Stripe shows a different date than my account page
Stripe's screens use UTC, while your account page and receipts use Pacific time, so an evening sign-up can look a day apart. It's the same moment, and you're never charged for the extra day. Trust the date on your account.
Renewal reminders
On annual and 3-month plans, we email you a few days before each renewal with the date and the amount. Monthly renewals aren't emailed. Stripe sends a receipt for every charge.
A payment failed?
We retry automatically, and your access stays on while the retries run. Update your card any time from Manage membership on your account. If the card still can't be charged after the retry window, the membership ends and Discord access is removed.
Something wrong with a charge?
Please email us first, before anything else. Charged twice, charged an amount you didn't expect, paid but no access, or a charge you don't recognize: write to support@shecaninvest.com from the email you paid with, and we'll put it right.
Didn’t answer your question? Email support@shecaninvest.com.