Changing your card or billing details

Joined through Stan? Your billing lives in your Stan account. Update your card or cancel there, not here. Your account here will say "billed through Stan" if that's you.

Updating your card

Go to your account and click Manage membership. That opens our billing page, run by Stripe, where you can:

• change the card we charge
• see and download every receipt
• update your billing address (the postal one that prints on receipts)
• cancel your membership

Manage membership appears once your membership is active.

If a payment has already failed, this is the fix. We retry automatically and your access stays on while the retries run, so updating the card in time means nothing is interrupted.

Changing your card changes nothing else: same plan, same price, same renewal date.

Your two email addresses

The email you sign in with is your account. Your sign-in link goes there, your courses are tied to it, and it's shown at the top of your account.

The email on your receipts is where receipts go, and where your renewal reminder goes if you're on the annual or 3-month plan.

Changing your receipt email

Email support@shecaninvest.com with the address you'd like receipts to go to.

Changing the email you sign in with

Email support@shecaninvest.com with the address you use now and the one you want instead. Your courses move with it, and old sign-in links stop working.

Don't try signing in with the new address first. We won't recognise it, so you'd land in a brand-new empty account.

Receipts at one address, sign-in at another

If you edited your billing email in the past, that's why: only the receipt copy moved. Keep signing in with the address you've always used. Tell us which address you'd like for both and we'll line them up.

Write to us from whichever address you have to hand. We can find you by either one.

Something wrong with a charge?

Please email us first, before anything else. Write to support@shecaninvest.com and we'll look into it and put it right, usually the same day. What to include: Your account, sign-in, and billing.